Terms & Conditions

These Terms & Conditions govern your use of Shanghai Salon's website. By accessing or using our website, you agree to these terms.

1. Services

We offer salon services and product sales through our website. Booking appointments and purchasing products are subject to availability.

2. Appointment Policies

  • A valid credit card may be required to book an appointment.

  • Cancellations must be made 24 hours in advance to avoid cancellation fees.

  • Late arrivals may result in a shortened or rescheduled service.

3. Payments & Refunds

  • All payments are due at the time of service.

  • No refunds are given for completed services, but we may offer corrections if notified within 7 days of service.

  • Product returns are accepted within 30 days for unused and unopened items with a receipt.

4. SMS Messaging

1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications: 
If you have consented to receive text messages from Ashen Zimmerman Inc., you may receive messages related to the following:

1. Appointment reminders  

Example: "Hello, this is a friendly reminder of your upcoming appointment with Ashen Zimmerman Inc. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [1] SMS messages per week related to your appointments.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments."

4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
You may opt-in to receive SMS messages from Ashen Zimmerman Inc. in the following ways:

1. Verbally, during a conversation 2. They message us first

6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at shanghaisalon1@gmail.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

- Message and data rates may apply.

- You can opt-out at any time by texting "STOP."

- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

- Message frequency may vary.

5. User Conduct

  • You agree not to use our website for illegal or harmful activities.

  • Harassment, abuse, or fraudulent activity will result in account suspension.

6. Intellectual Property

All content on this website, including logos, images, and text, is owned by Shanghai Salon and protected by copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

We are not liable for any damages resulting from the use of our website or services, except where required by law.

8. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page.

9. Contact Us

For questions about these Terms & Conditions, contact us at:

333 East 17th Street

Studio 6

Costa Mesa, California 92627

Phone: 949-650-0008

This policy was last updated on March 23, 2025.